Attributes to look forward to when choosing a shipping agent

Description

Attributes to look forward to when choosing a freight forwarder/shipping agent

In a brief term a Freight forwarder could be defined as one who takes charge of shipping one’s goods to its final destination using the best means of transportation either by air, land or sea taking in consideration the type of goods and customers requirement.

A Freight forwarder must possess the following quality to run a smooth business with its customers

1.  Good Communication Skills

Your freight forwarder should be able to communicate clearly in a language you both understand, in cases of language differences, hearing or speaking difficulty there must be a language interpreter who will interpret clearly and precisely, your freight forwarder should also communicate shipping arrival times with you so you can plan your time well.

2.  Track Record

Before picking your freight forwarder you should make enquiries, google the company, read reviews. Some forwarders specialize in shipping one type of cargo, while others are capable of moving a variety of goods. If you have a specific shipping need it would be appropriate to work with a company that has a track record of shipping goods similar to yours.

3.  Doing business with a Professional

When searching for a freight forwarder be sure you know what your business needs. Using a professional in the field will increase efficiency, and avoid high costs. Depending on what you are shipping, your freight forwarder should be able to provide you with;

*        Track transportation

*        Prepare import and export documentation

*        offer insurance(if necessary)

*        Clear customs

*        Negotiate price charges.

4.  Avoid cutting corners shipping agents

There's a saying that goes thus #Penny wise pound foolish#, this simply means when searching for a freight forwarder you do not go with the ones who flaunt around cheap prices without any proven track records or good business intentions in order to get customers to ship their goods with them. Market competition is high so chances are you will get quality services at an affordable price. Going with the lowest price can be more expensive in the long run if your provider cuts corners or does not follow the rules and your consignment is fined for breaching a rule or held up at the port and you end up paying more money to clear or bail your goods.

5.    Terms and Conditions

The best freight forwarders/shipping agent will take time to help you understand their pricing structure. A quality freight forwarding company will offer a clear quotation with all the terms and conditions attached to it, Have answers to your fears, explain any future shipment charges , provide you with cargo tracking, let you know the charges for document preparation amongst other deals, and let you know what to expect at your country port of entry.